Frequently Asked Questions
Answers to common questions about Fan Strategy.
01 Is Fan Strategy licensed and regulated?
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Yes, Fan Strategy operates under a valid gambling licence from the Malta Gaming Authority (MGA) and also complies with the UK Gambling Commission. The licence guarantees that the platform follows strict player‑protection, fair‑play and anti‑money‑laundering standards. You can check the licence number on the MGA website.
02 What documents do I need to verify my Fan Strategy account?
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To complete KYC verification, Fan Strategy requires a government‑issued photo ID (passport, driver’s licence) and a proof of address (utility bill or bank statement dated within the last three months). For credit‑card deposits, a redacted copy of the card may also be requested. The process is normally finished within 24 hours after submission.
03 What payment methods does Fan Strategy accept for deposits and withdrawals?
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Fan Strategy accepts Visa, Mastercard and Maestro cards, as well as e‑wallets such as Skrill, Neteller and ecoPayz. Bank transfers and a selection of cryptocurrencies (BTC, ETH, USDT) are also supported. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.
04 What are the wagering requirements for Fan Strategy's welcome bonus?
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The welcome bonus at Fan Strategy is a 100 % match up to $200 on your first deposit, subject to a 35× playthrough requirement. The wagering must be met within 30 days of claiming the bonus, and only bets at odds of 1.50 or higher count toward the requirement. Bonus funds cannot be withdrawn until the wagering is cleared.
05 How does Fan Strategy settle in-play bets for World Cup matches that go to extra time or penalties?
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For World Cup matches that go to extra time or a penalty shoot‑out, Fan Strategy settles in‑play bets based on the official match result after extra time, unless the market explicitly states "90 minutes" or "including overtime". Always check the bet‑slip details before placing in‑play wagers to confirm the applicable settlement rule.
06 How can I set deposit or loss limits on my Fan Strategy account?
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Fan Strategy provides responsible‑gambling tools that let you set daily, weekly or monthly deposit caps and loss limits from the ‘My Account’ section under ‘Responsible Gaming’. Once a limit is set, it takes effect immediately and cannot be removed until the chosen cooling‑off period expires. If you need a temporary self‑exclusion, you can request a break of up to 30 days, during which your account will be locked and all pending bets will be settled.